Terms of Service

This website is operated by Chamblee’s Roses. Throughout the site, the terms “we”, “us” and “our” refer to Chamblee’s Roses. Chamblee’s Roses offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Plants will be shipped on the date chosen, or based on proper weather conditions. We reserve the right to delay shipment if necessary, and will contact you if this happens. Once an order has been processed for shipment, it cannot be changed or cancelled. Cancelled orders are subject to a 5% restocking fee. We do not combine shipping charges. By ordering from our website, you are agreeing to our terms and conditions, and our refund/warranty policy.

We cannot be held responsible for: abnormal or extreme weather conditions, improper care, planting, or neglect by the gardener; roses that are planted in incorrect hardiness zones or planted during the time of frost danger for their zone; roses that do not get at least six hours of sun per day; roses that do not get enough water or are overwatered; roses that are not planted within a reasonable time frame upon delivery as determined by Chamblee’s, and roses that have been kept indoors for any period of time.

We do not approve warranty requests for roses that incur blackspot, powdery mildew, other diseases including Rose Rosette Disease, or pests as this is the responsibility of the gardener. Roses that experience broken or damaged canes during transit will not be replaced as these can be pruned back and will generate new growth from the own-root system. We also cannot be responsible for winter damage.

Additionally, plants are living things that all grow at different rates, and different sizes. Please keep this in mind when purchasing any plant material.

Please note some of our roses are purchased in as bareroots in winter, they are then potted up, and grown for several months until they’re ready to be shipped. This allows us to offer a larger selection of roses to you. Please DO NOT bare-root your plant, we cannot be held responsible for a plant that does not survive if it is barerooted by you. We will not issue refunds for roses that are barerooted, whether intentionally or unintentionally. These roses are ready to go in the ground, or into a larger container. The nursery container is just their temporary home until they’re ready to be planted by you. Please gently remove the rose from the box by the container, not by the crown of the plant, and handle the rootball with care as to not damage their roots.